When it comes to finding the right finance firm, there are a number of things that you need to consider and take on board. Obviously you want to find one which offer an affordable rate of APR and who provide you with terms and conditions that you agree with. This is a great starting point and these are the things you should look for first when aiming to find the best finance firm.

However, you should look deeper when finding a company to take finance from. In fact, you need to ask yourself do you trust your finance firm? This may sound like a simple question but if you don’t trust your finance firm, you shouldn’t sign up with them. It really is as simple as that and as there are a number of companies providing you with finance options, you don’t need to settle for the services from a firm that you don’t trust.

This means that your finance firm should act in the right way when it comes to dealing with customers. This shouldn’t be too difficult but when you think of the number of finance companies that have made bad decisions or struggled to treat their customers with respect, you understand that the issue is a lot more serious than you would initially give it credit for. It seems as though there are plenty of companies that don’t know how they should behave when it comes to giving their customers the best standard of service.

Do you trust your finance firm?

The car finance company from Manchester, Carfinance247, were investigated after over 900 complaints were made against them by members of the general public. It turns out the company managed to send out over 65,000 spam texts in a period of just four months! This is a huge number of unsolicited texts and it is understandable that people would be angry at this action. To make matters worse, when the company was questioned by the ICO, they initially said that the text messages had been sent by another company.

The firm was fined a total of £30,000 for their actions.

You have to ask yourself if this is the sort of company you are happy to obtain finance from. There are many reliable firms to turn to when it comes to finance, particularly in the field of guarantor loans.

Not all firms operating in the same industry can be trusted, so make sure you find a firm you like and respect.